- How many stars is the hotel?
- How do I make direct contact with the hotel?
- If I make an online booking, will I be offered a 'best rate'?
- What types of rooms are available and what are the differences between room types?
- Are your hotel rates per person or per room?
- Are my credit card details necessary when making a reservation?
- Will my credit card be charged?
- How safe are credit card details that are submitted online?
- What is your cancellation policy?
- Do you have a pets' policy?
- What are your check-in and check-out times?
- Is it possible to check-in early?
- What is the charge for a late check-out?
- Do you have non-smoking rooms?
- Do you have twin, triple and quadruple rooms?
- What is the cost of an extra bed?
- What is the hotel's policy regarding children?
- Does the hotel provide baby-sitting services?
- Are baby cots available?
- Where is breakfast served and at what time?
- How many restaurants do you have and what are they?
- Is vegetarian cuisine available in the restaurant?
- Is the food served in the restaurant 'halal'?
- Do you have 24-hour Room Service?
- Do your rooms have a balcony?
General Hotel Information
- What is the length and depth of your pool?
- Do you have hairdryers in the rooms?
- Does the property provide iron and ironing boards in all rooms?
- How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost?
- How much is an airport taxi or limousine?
- Can luggage be stored at the hotel whilst I travel elsewhere?
- What is the weather like at different times of the year?
- Is the tap water safe to drink?
- Is there a doctor on call?
- How far is the nearest hospital?
- Where is the nearest bank or currency exchange?
- What time do banks open?
- What voltage is used in Thailand?
Business Traveller
- Can I connect my laptop in the room?
- What kind of internet connection do you provide and what is the cost?
- Are dual telephone sockets available in rooms?
- What is the hourly / daily rate for limousine service?
- Are secretarial and other business services such as translation available?
Shopping and Tourist Facilities
- How far is the hotel from the Skytrain and MRT?
- Are there shopping centers nearby?
- How far is the hotel from well-known entertainment spots?
- Do you have a tour desk?
- What and where are local tourist attractions?
FAQ Replies
| How many stars is the hotel? | ||
| 4 Stars | Back to top | |
| How do I make direct contact with the hotel? | ||
| You may email, call or fax the property. enquiry@pantipcourt.com / Tel: +66 2 285 0222 / Fax: +66 2 285 0223 |
Back to top | |
| If I make an online booking, will I be offered a 'best rate'? | ||
| Online bookings generally offer the 'best available rates' for that date and time. | Back to top | |
| What types of rooms are available and what are the differences between | ||
| room types? | ||
| There are three room types available: One-Bedroom Suite, Two-Bedroom Suite and the Penthouse (two bedrooms). All suites come with a fully equipped kitchenette, spacious living / dining area and a balcony overlooking the city. The main factor is size, as size of the suites range from 97 square meters to 260 square meters. |
Back to top | |
| Are your hotel rates per person or per room? | ||
| Hotel rates are per room. | Back to top | |
| Are my credit card details necessary when making a reservation? | ||
| Yes, to guarantee the reservation. | Back to top | |
| Will my credit card be charged? | ||
| We may block an amount on the card to guarantee payment but this block is released in two weeks if not used. We do not charge without authorisation. | Back to top | |
| How safe are credit card details that are submitted online? | ||
| Our hotel uses SSL encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us. | Back to top | |
| What is your cancellation policy? | ||
| If a cancellation is made less than 1 day or 24 hours prior to arrival, you are charged for one night's accommodation. | Back to top | |
| Do you have a pets' policy? | ||
| Regrettably, pets are not allowed. | Back to top | |
| What are your check-in and check-out times? | ||
| Check-in time is 2:00 pm Check-out time is 12:00 noon |
Back to top | |
| Is it possible to check-in early? | ||
| Early check-in is subject to room availability. | Back to top | |
| What is the charge for a late check-out? | ||
| Late check-out is subject to room availability and the charges are as follows: Check-out before 6:00 pm: 50% charge (based on overnight rate) Check-out after 6:00p m: Full overnight rate |
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| Do you have non-smoking rooms? | ||
| Yes, we do have non-smoking rooms and these are available on request. | Back to top | |
| Do you have twin, triple and quadruple rooms? | ||
| Yes, we have twin and triple rooms but no quadruple rooms. | Back to top | |
| What is the cost of an extra bed? | ||
| An extra bed is THB 1,000 per night with breakfast. | Back to top | |
| What is the hotel's policy regarding children? | ||
| Children are welcome and those under the age of 12 can share the existing bedding in parent's room at no extra charge. | Back to top | |
| Does the hotel provide baby-sitting services? | ||
| Baby-sitting services are provided on a request basis and can be arranged through housekeeping with 24 hours notice. | Back to top | |
| Are baby cots available? | ||
| Yes, baby cots are available upon request at no cost. | Back to top | |
| Where is breakfast served and at what time? | ||
| Cafe Pantip on the ground floor serves a daily buffet breakfast from 6:00 am to 10:30 am | Back to top | |
| How many restaurants do you have and what are they? | ||
| We have one restaurant and one bakery: Cafe Pantip, serves a wide range of Thai as well as international dishes, is open from 6:00 am to 10:00 pm. Amour de Pain serves a selection of pastries and breads, coffee, tea and a range of juices. It is open from 7:00 am to 8:30 pm. |
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| Is vegetarian cuisine available in the restaurant? | ||
| Vegetarian dishes are available upon request. | Back to top | |
| Is the food served in the restaurant 'halal'? | ||
| Strictly speaking, the food served is not 'halal', however, we have dishes available that are pork free. | Back to top | |
| Do you have 24-hour Room Service? | ||
| Yes, we do have 24-hour Room Service. | Back to top | |
| Do your rooms have a balcony? | ||
| All rooms have a balcony. | Back to top | |
| General Hotel Information | ||
| What is the length and depth of your pool? | ||
| In meters: 6 (width) x 42 (length) x 1.5 (depth) | Back to top | |
| Do you have hairdryers in the rooms? | ||
| Yes, all rooms are provided with hairdryers. | Back to top | |
| Does the hotel provide iron and ironing boards in all rooms? | ||
| No, however, these items can be provided upon request. | Back to top | |
| How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost? | ||
| The property is a 35-40 minute drive from Suvarnabhumi International Airport. An airport transfer by limousine can be arranged at THB 1,400 nett per way. | Back to top | |
| How much is an airport taxi or limousine? | ||
| An airport taxi is approximately THB 400-500 nett per way including toll charges. An airport limousine is approximately THB 1,000 to THB 1,500 nett per way. | Back to top | |
| Can luggage be stored at the property whilst I travel elsewhere? | ||
| Yes, for a maximum of six months. | Back to top | |
| What is the weather like at different times of the year? | ||
| Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower. | Back to top | |
| Is the tap water safe to drink? | ||
| No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily. | Back to top | |
| Is there a doctor on call? | ||
| Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to the Bangkok Nursing Home Hospital or Saint Louis Hospital. | Back to top | |
| How far is the nearest hospital? | ||
| The Bangkok Nursing Home Hospital is a 10 minute drive whilst Saint Louis Hospital is a 15 to 20 minute drive from the hotel. | Back to top | |
| Where is the nearest bank or currency exchange? | ||
| Siam Commercial Bank and money exchange is 200 meters from the hotel | Back to top | |
| What time do banks open? | ||
| Monday to Friday - 8:30 am to 3:30 pm | Back to top | |
| What voltage is used in Thailand? | ||
| The voltage in Thailand is 220 volts. | Back to top | |
| Business Traveller | ||
| Can I connect my laptop in the room? | ||
| Your laptop can be connected in all of our rooms through an ADSL modem. | Back to top | |
| What kind of Internet connection do you provide and what is the cost? | ||
| The Internet connection is a LAN ADSL 2MB connection at a daily rate of THB 268 nett day. | Back to top | |
| Are dual telephone sockets available in the rooms? | ||
| There is a dedicated telephone line and an additional socket for LAN Internet connection. | Back to top | |
| What is the hourly / daily rate for limousine service? | ||
| Hourly rate is THB 450 Daily rate is THB 4,500 |
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| Are secretarial and other business services such as translation available? | ||
| Yes, such services are available upon request. | Back to top | |
| Shopping and Tourist Facilities | ||
| How far is the property from the Skytrain and MRT? | ||
| The nearest BTS Skytrain station is the Silom station which is about one kilometer from the hotel whilst Lumpini MRT station is 500 meters away. | Back to top | |
| Are there shopping centres nearby? | ||
| Within walking distance is the outdoor market shopping experience of the Suan Lum Night Bazaar. | Back to top | |
| How far is the hotel from well-known entertainment spots? | ||
| The Suan Lum Night Bazaar is 300 meters from the hotel and aside from the shopping, there are cafes, restaurants, pubs and hawker fare available. | Back to top | |
| Do you have a tour desk? | ||
| No, but our front office staff will be more than happy to assist. | Back to top | |
| What and where are local tourist attractions? | ||
| Tourist attractions are located about the city, contact the front desk for more information. | Back to top | |
| Disclaimer: Prices shown are only approximates and are subject to change without prior notice. | ||
